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Workplace Engagement InsightsLatest Employee Engagement NewsWorkplace EngagementDo Part-time and Contract Employees Need to Take the Engagement Survey?

Do Part-time and Contract Employees Need to Take the Engagement Survey?

Prospects often ask me which of their employees should take the employee engagement survey. What about part-time employees? What about contract employees (a big deal in a lot of IT shops these days)? What about a person on the premises who, for all intents and purposes, behaves exactly like one of their employees but was placed by an external supplier?

 

To me, the answers are simple. We need to ask ourselves:

  • Are they ever in contact with our employees and could have an impact on the employees’ wellbeing?
  •  Do they ever contact our clients directly and therefore could impact client loyalty and/or satisfaction?
  •  Do they indirectly impact our client loyalty?

There may be more questions of this nature, but these three are a good starting place. The answer is: of course we need to know how engaged they are!

So, what do companies need to do to listen to these types of employees while also ensuring they have clarity about their roles? Here’s what I suggest:

 

  1. Build a category of job that allows your engagement survey provider to place them as supplier, contract employee, or part-time. Of course you need to protect anonymity, but you also need to know which category they are in!

 

  1. Analyze their responses separately from those of your regular full-time employees, and then start a dialogue with them so you can understand how to be more effective in engaging these specific people.

When doing a survey, don’t overlook any part of your workforce or you might miss key insights (or problems that you need to fix!).

To develop an effective action plan, you just need proper data analysis to ascertain which results are coming from which groups within your organization – this is important not just for the types of employees discussed here, but all of your employees (you can break it down by work groups, specific locations, leadership groups, etc.).


Want to learn more? Set up a free consultation or give me a call at 905-845-4474!

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Written by Dwight Lacey

Dwight Lacey

Dwight is the President at Workplace Engagement Insights. He leads Workplace Engagement Insights with a clear understanding of the latest employee engagement research, survey best practices, and leadership styles that create successful businesses.

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