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Workplace Engagement InsightsLatest Employee Engagement NewsLeadershipCoaching Can Overcome Our Emotions: Let Your Adult Self React (Not the Child that Houses the Emotions)

Coaching Can Overcome Our Emotions: Let Your Adult Self React (Not the Child that Houses the Emotions)

WestJet-employee-engagement

“If you can keep your head when others about you are losing theirs.”

Remember that poem? Many of us read it in school, but did we really get the significance as young people?

The article from Dr. Travis Bradberry, “Why Attitude Is More Important Than IQ” discusses new research from Stanford University about the relationship between success and attitude. It is very clear from the research that leaders who can remain calm, focused, and respectful to those around them when a crisis hits are the big winners in the long term.

Leaders’ Attitudes Impact Employee Engagement

In my work with measuring employee engagement for companies and working with them on the leadership skills to build a strong culture, the issue of “angry” or “flustered” bosses comes up often.

Many good books have been written about the role of emotions in the workplace, but the key role played by leaders can’t be understated. Leaders who show anger or frustration lose their right to lead. They lose the trust and respect of those who look to them to be the solid beacon when the issues arise.

For leaders to allow childlike behaviour to come out is a costly mistake – and one that can be overcome once we recognize that this is an emotion we can’t stop from occurring. What we can do is know that the emotion is coming and remind ourselves to not let that child react to the situation. Count to ten; wait for an hour or even until tomorrow.

The crucial point is this: deal with the offending person or the crisis when you are ready to do it in a way that engenders confidence in your team.

Coaching Can Overcome Our Emotions Let Your Adult Self ReactCoaching Can Help Leaders Control Their Responses

Many people need help ensuring their inner child isn’t the one responding to stressful events (and thus undermining their authority as a leader). It can be difficult to train ourselves to fight our gut reactions and make sure we’re not responding in a negative way.

This is what coaching is for. Coaching helps leaders change their attitudes, becoming more successful and more in control of their responses to the (inevitably) stressful events in the workplace.

When I coach leaders, I take the time to do personality profiles and styles inventories, as well as talking in depth with the coachee about where these emotions come from and how they can become the boss of the emotion.


An employee engagement survey will get you the data you need to improve leadership and employee engagement in your organization. Schedule a complimentary no-obligation consultation with me today.

Start engaging your employees right away with our FREE cheatsheet: Improving Employee Engagement in Just 10 Minutes.

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Written by Dwight Lacey

Dwight Lacey

Dwight is the President at Workplace Engagement Insights. He leads Workplace Engagement Insights with a clear understanding of the latest employee engagement research, survey best practices, and leadership styles that create successful businesses.

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