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3 Key Drivers to Employee Engagement [Video]


Employee engagement is your employees’ willingness to give their discretionary effort. It has a direct impact on crucial business indicators, such as productivity, profitability, absenteeism, and more.

Ultimately, employee engagement can be broken down into three central components.

1. Focus

Each employee needs clarity about what they are being asked to do, how it fits into the goals of their team, and most importantly, how it aligns with the goals of the organization.

Employees derive meaning and value from their work (which leads them to engage more fully) when they are able to link their specific job to the overall vision and strategy of the organization.

2. Capability 

Each employee needs to have the right tools to do their job well. Do your employees have enough people to do their job? Enough budget? The right training? The proper equipment?

Employees at all levels are feeling immense pressure to produce, and are frustrated when they lack the resources to feel confident that they can do the job well. The stress from this continual frustration takes a toll on the workforce.

3. Will

Will is the most misunderstood and mismanaged of the three drivers. Will refers to the willingness of an employee to give their discretionary effort. It is dependent on emotion. Positive emotions enable employees, while negative ones (like fear) rob them of their ability to perform at their full potential.

Some of the variables that impact “Will” are: trust and respect of boss and colleagues, recognition, being treated fairly, being consulted on decisions, working with an absence of fear, etc.

4. Bottom Line

Every employee needs to have two things when they come to work. Watch the video to find out what those two things are, and to hear about each of the three key drivers in more depth.

>> Our employee engagement survey will give you a quantifiable view of how your organization is doing in these areas. Contact us today to discuss how we can drive success for your company.


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Written by Dwight Lacey

Dwight Lacey

Dwight is the President at Workplace Engagement Insights. He leads Workplace Engagement Insights with a clear understanding of the latest employee engagement research, survey best practices, and leadership styles that create successful businesses.

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